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ESP Learning Systems Companies (ESPL) - Privacy Policy

Educational Information Policy


Although ESPL/FVS is a private school that does not presently accept federal or state funding,  it has modeled its student information privacy policy after the “Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99).”  As such, all requests for information must be for the identified reasons listed below or require student (or parental) approval for a formal response from the ESPL/FVS registrar office.
Generally, schools must have written permission from the parent or eligible student in order to release any information from a student's education record.  However, ESPL/FVHS allows disclosure of student’s records, without consent, to the following parties or purposes:

  • Employers who indicate via electronic signature that the student has authorized the request.
  • School officials with legitimate educational interest;
  • Other schools to which a student is transferring;
  • Specified officials for audit or evaluation purposes;
  • Appropriate parties in connection with financial aid to a student;
  • Organizations conducting certain studies for or on behalf of the school;
  • Accrediting organizations;
  • To comply with a judicial order or lawfully issued subpoena;
  • Appropriate officials in cases of health and safety emergencies; and
  • State and local authorities, within a juvenile justice system, pursuant to specific State law.

Family Educational Rights and Privacy Act (FERPA)

General Information Management Policy

This website collects certain personal information about all users who access our website and who register as members and customers. Please read the following Privacy Policy that explains how we manage the personal information we collect. By visiting this site, you are accepting the practices described in this Privacy Policy.
From time to time we may amend our Privacy Policy without notice by posting the changes on our website. Changes to our Privacy Policy will automatically be effective ten days after the revised Privacy Policy is posted on our website. You can review the most current version of our Privacy Policy at any time at our website.
This Privacy Policy anticipates some services and activities that are not currently provided.

This policy will explain:
  1. Personally identifiable information that we collect
  2. What we do with information about you
  3. Who is collecting information about you
  4. Who we disclose information to
  5. Your choices with respect to collecting, using, and distributing information about you
  6. How to access, update and delete your personal information
  7. The security precautions we take to prevent your personal information from being lost, misused, or altered
  8. Credit card information
  9. What "cookies" are and how they are used
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1. PERSONALLY IDENTIFIABLE INFORMATION THAT WE COLLECT
ESP Learning Systems, LLC program sites collect information in several ways.
When you register or enroll in a program and when you make a purchase, we collect personal information about you. During the registration and credit card process, we ask for specific information like your name, email address, return postage address, credit card account number, name on your credit card, expiration date and billing address of your credit card account. This information becomes your "permanent" identity. Once you register you are no longer anonymous to this ESP Learning System companies.
In addition to registration we may ask you for additional personal information (such as your gender, date of birth, preferences etc) for program or product fulfillment purposes and for certain marketing purposes.  If you contact us we may keep a record of that correspondence. We also occasionally ask users to complete surveys that we use for research purposes. Wherever we collect personal information we make an effort to include a link to this Privacy Policy on that page.
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2. WHAT WE DO WITH INFORMATION ABOUT YOU
Our primary goal in collecting personal information is to provide fulfillment services to you, the customer, and with an efficient experience on our website. This will include personalization services, interactive communications, online shopping and many other types of services.
Only certain staff have access to your account based on fulfillment or market need, unless you have been referred to us from an affiliate company, in which case we may be required to share certain aspects of your account information with that specific affiliate. (Please also refer to other Sections below.) From time to time you will receive special offers via email from us.
We do research on our users' demographics, interests, and behavior based on the information provided to us upon registration, during promotions, from our server log files or from surveys. We do this to better understand our business and serve our users. This research is compiled and analyzed on an aggregated basis. We may share this aggregated data with advertisers or business partners.
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3. WHO IS COLLECTING INFORMATION ABOUT YOU
When you are on our website and supply personal information, you are sharing that information only with us, except as otherwise provided below. Some of our services are offered in conjunction with an affiliate company. To provide this co-branded service to you, your personal information may also be collected by the affiliate company. Your personal information collected by an affiliate company will be subject to the Privacy Policy of the affiliate company. If you do not want your personal information to be collected by one of our affiliate companies, you should not use any services provided by the affiliate company.
Promotions that run on our site may be sponsored by companies other than us or may be cosponsored by us and another company. Some or all data collected during a promotion may be shared with the sponsor. If you don't want your data to be shared with a company that sponsors a promotion or contest, do not participate in the promotion or contest. Currently,our promotions are limited to U.S. and Canadian residents, age 18 and over.
Our advertisers or websites that have links on our website may collect personally identifiable information about you, which we do not have access to or control. The information practices of those websites linked to us are not covered by this Privacy Policy.
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4. WHO WE DISCLOSE INFORMATION TO
As a general rule, we will not disclose any of your personally identifiable information, except when we have your permission, or under special circumstances such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Affiliated Businesses We Do Not Control: Some of our services are offered in conjunction with an affiliate company. In some cases, these affiliate companies refer users to us or sell products to you from their websites. In other cases, we provide services to or sell products jointly with these affiliate companies. We may share customer information related to those transactions with that business.
Agents: We sometimes employ other companies and individuals to perform functions on our behalf. Examples include printing postcards, delivering postcards to the United States Postal Service, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These other companies have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to groups of our customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Email Preferences. From time to time, you may be given the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, we will share your name and email address with them.
Sponsors: Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give us permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared, but other information may be shared.
Products Purchased from Merchants other than us: If you purchase a product from a merchant on this website other than ours, the information obtained during the purchase and the information you give such as your credit card number and billing address is provided to the merchant. This enables sale transactions to take place. Merchants selling products on our website have separate privacy and data collection practices, and if you purchase a product from a merchant, you will be subject to the merchant's privacy and data collection policies. We have no responsibility or liability for the privacy and data collection practices of independent merchants. For more information regarding a merchant, its website, and privacy policies, return to that merchant's home page and click on its privacy policy.
Third Party Data & Data in the Aggregate: We may disclose aggregated user statistics (for example, "45% of our users are male") to describe our services to prospective affiliates, advertisers, and other third parties, and for other lawful purposes.
Business Transfers: As we continue to develop our business, we might sell or buy businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Other: We may also disclose user account and personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our User Agreement or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities. We may disclose or access account information and your personal information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
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5. YOUR CHOICES WITH RESPECT TO COLLECTING, USING, AND DISTRIBUTING YOUR INFORMATION ABOUT YOU
We may occasionally send you email about products and services that we feel may be of interest to you. Only our company (or agents working on behalf of us and under confidentiality agreements) will send you these direct mailings.
Click here to go to your Email Preferences if you want to check or change your decision about receiving occasional email offers or information from us.
On some types of promotions, we will use your email address to update you on your score, entries, and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email, unless you choose the no-email option that some promotions offer. Occasionally these promotion-related email messages might include targeted advertisements.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services that require registration to participate.
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6. HOW TO ACCESS, UPDATE AND DELETE YOUR PERSONAL INFORMATION
You are able to edit your information at any time from within your “My Account” area by using your log in ID and password.
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7. THE SECURITY PRECAUTIONS WE TAKE TO PREVENT YOUR PERSONAL INFORMATION FROM BEING LOST, MISUSED, OR ALTERED
Your account information is currently password-protected.  You are able to access this personal information. You are able to edit certain fields in your account information from you “My Account” area. These include but are not limited to changing your address, view program progress, scores, purchase programs, products or services with a credit card.  We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. After you have registered and provided a credit card, you are responsible for the use of our service.
Any time we ask for credit card information, we transmit that credit card information in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption.
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8. CREDIT CARD INFORMATION
Any time we ask for credit card information we transmit that credit card information in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Real time authorization, capture and execution of credit card purchases are performed over the Internet via credit card. In addition to checking for a valid credit card number, the system verifies the billing address to help reduce fraud. We use VeriSign SSL to provide a secure connection with the client.  All accounting reports of credit card transactions are managed on a strictly confidential basis.
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9. WHAT "COOKIES" ARE AND HOW THEY ARE USED
As part of offering and providing customizable and personalized services, we use "cookies" to store and sometimes track information about you. A "cookie" is a small amount of data that is sent to your browser from our web server and stored on your computer's hard drive. Whenever you log-in, our server requires that your computer accept cookies. Generally, we currently or in the future will use "cookies" to:
o Remind us of who you are and to access your account information (stored on our computers) to deliver to you a better and more personalized service. This cookie is set when you register or "Sign In" and is modified when you "Sign Out" of our services.
o Record information that you provide to us while visiting our site.
o Track the affiliate sites that you have visited prior to coming to our site.
We also collect IP addresses for system administration and to report aggregate information to our advertisers. In addition, it includes IP addresses in outgoing mail message headers..
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