Terms and Conditions

FVHS aka Franklin Virtual High School, aka Franklin Virtual Schools, aka ESPL, aka FVHSI, are owned and operated by ESP Learning, LLC and are collectively referred to here as FVHS.  Franklin Virtual High School is an AdvancED SACS Accredited high school listed in the AdvancED database. AdvancED is the parent organization for SACS, NCA, NWAC, and is recognized by all schools and employers, both nationally and internationally.  Please review our additional Credentials here. Should you have any issues, please contact an FVHS team member.

Agreement to Terms and Conditions of this Website:By accessing and/or using this website, you agree to be bound by our Terms and Conditions and all Applicable Law as defined herein governing this website and the delivery of services to you by a FVHS. If you do not agree to these Terms set forth, then do not use this website.

Modifications: FVHS is continually improving its services, offerings and updating its Terms as laws change. Consequently, this website and/or our Terms will be modified and/or discontinued from time to time at the sole discretion of FVHS. Also, given changes in the industry, regulation, technology and business factors, we encourage you to review our Terms each time you visit our websites to make sure you understand our current Terms and to check for any updates or changes to our policies.

Permitted Use & Access: You are permitted a limited, revocable authorization to access, utilize, browse or simply view this platform solely for your own personal, non-commercial use. Your use and conduct is strictly regulated by Applicable Law as defined herein. Any other use is strictly prohibited.

Jurisdiction, Venue & Disputes: This website is operated by a FVHS. FVHS makes no representation that the Materials, Terms and Conditions, or website are legal or appropriate for use in all countries. If you choose to access this website, you do so at your own risk. You agree that any dispute whatsoever arising under our Terms, the use or access of and/or involving this website, shall be governed by and construed in accordance international laws, (collectively referred to herein as "Applicable Law") without regards to conflict of law provisions.

IP & Publicity Provision: This website and all materials, including but not limited to, images, content, illustrations, design, posts, audio clips, video clips, operation, structure, "look and feel", software, logos, pictures, trade names, trademarks, other commercial or product designations of the FVHS, and any other related property ("Materials") are the property of the FVHS and/or third party licensors. These Materials are protected from unauthorized copying and/or dissemination by copyrights that are owned or licensed by the FVHS and by Applicable Law as defined herein, foreign laws and international conventions. You are strictly prohibited from modifying and/or altering Materials including but not limited to the Materials' copyright legends and/or proprietary notices. You may not reproduce, sell, perform, create derivative works from, republish, upload, post, transmit, frame, display, publicly perform, or distribute in any way whatsoever Materials from this website (including but not limited to the use of the Materials on any other website and/or in a networked computer environment) without the prior written consent of the FVHS family. Any modifications or use of Materials in any manner not provided herein shall constitute an infringement of the FVHS family's rights. Separately, you shall not identify or make reference to FVHS in any public announcement, communication, press release, advertising or other promotional modality regardless of its form without the prior written consent from FVHS.

Software Licenses: All software that is made available for downloading from the website ("Software") is protected by copyright and may be protected by other rights. The use of such Software is governed by the terms of the software license agreement or designated Legal Notice accompanying such software ("License Agreement"). The downloading and use of such Software is conditioned on your agreement to be bound by the terms of the License Agreement.

Links and Search Results: This website may automatically produce search results that reference or link to third party sites throughout the World Wide Web. The franklinvirtualschools.com family is not affiliated with these third parties and has no control over these third party sites or their content. The FVHS Terms apply solely to FVHS and its associated websites.

Disclaimers: FVHS does not promise that this website or its materials shall be complete, reliable, error free, free of virus or contamination, or uninterrupted. The website and its materials are provided on "as is" and "as available" basis. The franklinvirtualschools.com family and its suppliers, to the fullest extent permitted by law, specifically disclaim all warranties, expressed or implied of any nature whatsoever related to every aspect and element of this website including but not limited to warranties of merchantability and fitness for a particular purpose. If your use of the website or the materials results in the destruction of software and/or hardware, or the need for servicing or replacing equipment or data, FVHS is not and shall not be responsible for any of those costs whatsoever. Further, in no event shall FVHS, its suppliers, or any third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, direct, foreseeable, special, incidental and/or consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use and/or inability to use the web site and/or the material, whether based on warranty, contract, tort, or any other legal theory, and whether or not FVHS is advised of the possibility of such damages.

Refund Policy:

  • High School Classes - Traditional Grades 9-12 High School Diploma: (Including Full Time, Part time, Recovery, & Independent Study online classroom courses) If you cancel enrollment within 5 days of starting school, we will refund you 100% and remove your educational progress with FVHS (only if you have not accrued any classes). There are NO REFUNDS after the first 5 days.
  • Test Preparation Programs: SAT® / ACT® / GED® / ASVAB® / & State Exit Exams - If for any reason you determine the Test Preparation program is not right for you, notify us within 5 days of beginning the program and a full 100% refund will be issued. Refund requests must be received within 5 days of enrollment and student activity log must show you had used the system for at least 1 hour. If you cancel enrollment within 5 days of starting school, we will refund you 100% and remove your educational progress with FVHS.
  • Merchandise: These items must be returned in like new, unworn condition, for alternative size Exchanges Only. Customers are responsible for all return S/H costs. The following items are non-refundable: Jewelry, Cap Gown, Duplicate Documents, Books, Lab Kits, and Study Aids. Guarantees do not apply to Merchandise except in the unlikely event of a manufacturing defect. After suitable photographic evidence is provided, items will be replaced for matching items only.
  • Resume Builder by ROOCS: Graduates that have received this program for free are not eligible for refunds. There is a 100% refund to paid ROCCS customers, if requested prior to your report generation/preview.
  • Shipping Etc: FVHS is not responsible for damages or expenses due to inaccurate information provided by the student. Lost or damaged mail, wrong name, wrong date of birth, or invalid shipping address, will require a replacement fee for the cost of that item, plus shipping/handling fees.

Important Notice: As you have found the FVHS program online, it is self evident that you have basic computer skills and thus know how to use a computer. There are no refunds given based on your inability to navigate or otherwise nut understand how to use a website or computer. This site is designed for the average user experience level. Refunds on eligible programs (see above) will only be made back to the original payment Credit card, and are only available for the first 90 days following initial payment(s).

  • Violation of Terms & Indemnity: If you violate the Terms, your permitted use is automatically terminated. You agree to indemnify, hold harmless and defend the FVHS from all loss, liability, damage, or claims including reasonable attorneys' fees arising out of your act(s) or omission(s), any breach of the Terms and/or any unauthorized use of this website.

    Legal Proceedings: In the event either party brings any action for any relief, declaratory or otherwise, arising out of this website, our Terms, and/or on account of any breach or default hereof, the prevailing party shall be entitled to receive from the other party attorneys' fees, costs, and expenses.

    Public Forum: Our website may make chat rooms, message boards, and/or news groups available to its users. Please remember that the information that is disclosed in these areas becomes public information. You should not disclose your personal information when using these areas. In addition, any conduct or content that is illegal or inappropriate is strictly prohibited from the website. The views, content and opinions expressed in the public Forums do not necessarily represent the views and opinions of the franklinvirtualschools.com family.

    User Submissions: Generally, any communication which you post to the website is considered to be non-confidential. If particular web pages permit the submission of communications, which will be treated by FVHS as confidential, that fact will be stated in Legal Notices on those pages. By posting communications to the website, you automatically grant FVHS a royalty-free, perpetual, irrevocable nonexclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the communication alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sub-licenses. As a user, you are responsible for your own communications and are responsible for the consequences of their posting. You must not do the following things: post material that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; post material that reveals trade secrets, unless you own them or have the permission of the owner; post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; post material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; post a sexually-explicit image; post advertisements or solicitations of business; post chain letters or pyramid schemes; or impersonate another person. FVHS does not represent or guarantee the truthfulness, accuracy, or reliability of any of communications posted by other users or endorses any opinions expressed by users. You acknowledge that any reliance on material posted by other users will be at your own risk. FVHS does not screen communications in advance and is not responsible for screening or monitoring material posted by users. If notified by a user of communications, which allegedly do not conform to this Agreement, FVHS may investigate the allegation and determine in good faith and its sole discretion whether to remove or request the removal of the communication. FVHS has no liability or responsibility to users for performance or nonperformance of such activities. FVHS reserves the right to expel users and prevent their further access to the website for violating FVHS Terms and Conditions, or Applicable Law and the right to remove communications which are abusive, illegal, or disruptive.

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