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  • Satisfaction Guarantee To New Students
  • Applies to Enrolled Full-time Traditional Students Only
  • Student Must Access and Review System to be Eligible
  • 100% Money Back Guarantee on Classroom Access Fees Only if Requested Within the Five Days of Initial Payment

Refund Policy:

  • High School Class Programs - Teen & Adult Grades 9-12: (Enrolled Full-time Students) If you request to cancel your enrollment within five (5) days of starting school, we will refund you 100% of your classroom access fees and remove your educational progress with FVHS.  This does not include $49 enrollment/set-up/transfer fees. Please note, there are NO REFUNDS after the first 5 days and NO REFUNDS for Part-Time programs such as Recovery and Independent Study.
  • Test Preparation Programs: SAT® / ACT® / GED® / ASVAB® / & State Exit Exams - If for any reason you determine the Test Preparation program is not right for you, notify us within 5 days of beginning the program and a full 100% refund will be issued. Refund requests must be received within 5 days of enrollment and student activity log must show you had used the system for at least 1 hour. If you cancel enrollment within 5 days of starting school, we will refund you 100% and remove your educational progress with FVHS.
  • Merchandise: These items must be returned in like new, unworn condition, for alternative size Exchanges Only. Customers are responsible for all return S/H costs. The following items are non-refundable: Jewelry, Cap Gown, Duplicate Documents, Books, Lab Kits, and Study Aids. Guarantees do not apply to Merchandise except in the unlikely event of a manufacturing defect. After suitable photographic evidence is provided, items will be replaced for matching items only.
  • Resume Builder by ROOCS: Graduates that have received this program for free are not eligible for refunds. There is a 100% refund to paid ROCCS customers, if requested prior to your report generation/preview.
  • Shipping Etc: FVHS is not responsible for damages or expenses due to inaccurate information provided by the student. Lost or damaged mail, wrong name, wrong date of birth, or invalid shipping address, will require a replacement fee for the cost of that item, plus shipping/handling fees.

Important Notice: As you have found the FVHS program online, it is self evident that you have basic computer skills and thus know how to use a computer. There are no refunds given based on your inability to navigate or otherwise not understand how to use a website or computer. This site is designed for the average user experience level. Refunds on eligible programs (see above) will only be made back to the original payment Credit card, and are only available for the first 90 days following initial payment(s).

Honor Code: All student conduct is contingent to the rules and guidelines of the FVHS Honor Code



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